As expected by the brand, the faculties were upscale and modern. The room was comfortable and mostly clean (coffee stain on the carpet). It was quiet (superior queen) at end of hallway, facing toward interior courtyard. Did not eat breakfast.
However, the staff was condescendingly friendly throughout the stay, except for one person at the very end (after we had checked out).
Also, finding the hotel was a nightmare. Even with GPS we missed the entrance three times (once we ended up on the M4 and it took us 24 minutes to return). When mentioned to the staff, we were told -with a smile- that no one had ever had problems finding the place (except for us, apparently). The big problem is lack of signage to find parallel access road (see photo of alleyway parallel to main road; we missed that entrance several times)
Underground parking (15£ per day) was mostly convenient, but access door to hotel smelled of urine.
Lastly: I booked an executive room and was DOWNGRADED by the hotel. Then I was told -with a smile- that 訂房網站 had sent them a wrong reservation request/voucher; i was told to see with them (ie. MY problem, not theirs).
As expected by the brand, the faculties were upscale and modern. The room was comfortable and mostly clean (coffee stain on the carpet). It was quiet (superior queen) at end of hallway, facing toward interior courtyard. Did not eat breakfast.
However, the staff was condescendingly friendly throughout the stay, except for one person at the very end (after we had checked out).
Also, finding the hotel was a nightmare. Even with GPS we missed the entrance three times (once we ended up on the M4 and it took us 24 minutes to return). When mentioned to the staff, we were told -with a smile- that no one had ever had problems finding the place (except for us, apparently). The big problem is lack of signage to find parallel access road (see photo of alleyway parallel to main road; we missed that entrance several times)
Underground parking (15£ per day) was mostly convenient, but access door to hotel smelled of urine.
Lastly: I booked an executive room and was DOWNGRADED by the hotel. Then I was told -with a smile- that 訂房網站 had sent them a wrong reservation request/voucher; i was told to see with them (ie. MY problem, not theirs).
Joey仔
家庭出遊
帶大床和可轉換沙發的高級房
入住於2025年06月
匿名用戶
家庭出遊
帶大床和可轉換沙發的高級房
入住於2025年05月
M60528****
家庭出遊
高級甄選大床房帶梳化床
入住於2023年08月
訪客用戶
家庭出遊
高級甄選大床房帶梳化床
入住於2023年07月
DrLOPS
家庭出遊
行政甄選大床房
入住於2023年06月
bcfighter
家庭出遊
帶2張單人床的高級雙床間
入住於2024年08月
huale****
家庭出遊
高級甄選大床房帶梳化床
入住於2025年07月
1826888****
商務出差
帶2張單人床的高級雙床間
入住於2024年01月
BSL
家庭出遊
行政甄選大床房
入住於2023年04月
Zhangyou
商務出差
行政甄選大床房
入住於2024年09月
Joey仔
家庭出遊 帶大床和可轉換沙發的高級房
入住於2025年06月
匿名用戶
家庭出遊 帶大床和可轉換沙發的高級房
入住於2025年05月
M60528****
家庭出遊 高級甄選大床房帶梳化床
入住於2023年08月
訪客用戶
家庭出遊 高級甄選大床房帶梳化床
入住於2023年07月
DrLOPS
家庭出遊 行政甄選大床房
入住於2023年06月
bcfighter
家庭出遊 帶2張單人床的高級雙床間
入住於2024年08月
huale****
家庭出遊 高級甄選大床房帶梳化床
入住於2025年07月
1826888****
商務出差 帶2張單人床的高級雙床間
入住於2024年01月
BSL
家庭出遊 行政甄選大床房
入住於2023年04月
Zhangyou
商務出差 行政甄選大床房
入住於2024年09月